Planning and Strategy

At Frontier, we believe that time invested in planning pays huge dividends in the development process, meaning less aggravation, improved timelines and fewer surprises. That's why we begin each project with a series of brainstorming sessions, including key client stakeholders and development team representatives. Together, we work to identify project objectives, target audiences, success factors, desired information elements, and required functionality. With this information in mind, we brainstorm ways in which to use the Internet to meet the needs of all key stakeholders. We use this information to develop a Strategic Development Plan (SDP) that outlines the detailed specifications for the project. The SDP confirms our understanding of each project and serves as a blue print for both the client and Frontier teams. In addition to defining the project scope, the SDP contains a clear site architecture, critical path, content requirements document and formal production estimate for site development.

With this document in hand, our team moves forward with one of our experienced project managers at the helm, maintaining contact, monitoring budgets and timelines, and coordinating resources to insure that the project is delivered in a way that fully satisfies the project objectives as outlined in the SDP. We employ a number of strategies in managing long-term and complex projects with multiple stakeholders including regular client meetings and written reports to ensure that stakeholders are fully informed of project milestones and progress and the creation of client extranets that allow for the monitoring of progress throughout the development process. Changes made along the way are carefully monitored and tracked through the use of change request forms, insuring that we all remain on the same page throughout development.